Revenue & rental rates
Review pricing, concessions, collections, and the gap between occupied space and collected income.
I help independent self-storage owners increase revenue, improve net operating income, strengthen operations, and reclaim their time through practical consulting grounded in real operating experience.

Full units don’t always mean a profitable facility. And a busy owner doesn’t always have time to see what’s being missed.
Outdated rates, expenses that keep creeping up, weak marketing, and inconsistent systems can quietly hold back your cash flow.
We look at the numbers and the day-to-day operation together, then focus on the changes that deserve your attention first.
See where we can helpNet operating income connects your facility’s daily performance to its potential value. An additional $20,000 in annual NOI can mean much more than $20,000.
Understand the opportunityAdditional annual NOI ÷ capitalization rate. Illustrative estimate only, not a guaranteed valuation or appraisal. Actual value depends on market conditions and property factors.
Understanding the potential value of an NOI improvement is one thing. Identifying where those improvements can come from is another. Let’s take a closer look at your facility.
Each recommendation connects back to your facility, your numbers, and your goals.
Review pricing, concessions, collections, and the gap between occupied space and collected income.
Examine what you actually collect, what you spend, and where your operating dollars go.
Look at your local presence, lead sources, rental process, and the results you can measure.
Build more consistent processes for rentals, communication, reporting, and owner oversight.
Understand the operating metrics that help you make better decisions.
Prepare a clearer operating story and identify improvements before your next milestone.

I’m Shane Chapin, a storage investor, operator, and Army veteran. Since 2020, I’ve participated in approximately 14 facility acquisitions across multiple states.
I’ve worked through the acquisitions, operating challenges, financing decisions, and eventual sales. My goal is to shorten your learning curve and help you avoid costly mistakes.
Get to Know ShaneStart with the $2,500, 30-day Storage Profit Assessment. Your free discovery call helps determine the appropriate engagement before you select or purchase a service.
A focused review of your facility’s financial and operating performance to identify missed revenue, unnecessary expenses, and practical opportunities to improve NOI.
For owners who want to turn identified opportunities into a practical improvement plan, with consulting guidance and accountability as they implement changes.
For owners seeking a more comprehensive operating improvement strategy, including NOI, systems, marketing, and preparation for a potential refinance or sale.
Scope, responsibilities, and engagement terms are confirmed in writing before work begins.
We discuss your facility, your biggest challenges, and whether working together makes sense.
We review the available information and prioritize practical improvements.
You lead the changes. I provide guidance and accountability within your program.
My partners and I improved performance through revenue management, expense optimization, better operating systems, and correcting inaccurate property records.
Personal investment experience, not a consulting-client outcome. Purchase and sale prices do not represent net profit.
See the Macon TurnaroundA focused conversation. An honest assessment of fit. A clear next step.